We have the only Herman Miller Factory Certified Seating Mechanic in Canada.
To answer your warranty questions, we need some information about your chair.
There should be a label underneath the front edge of the seat, or on the tilt cover. This will have the manufacturing date, as well as the codes we need to process your inquiry. If there is no label, we need the original receipt, or Herman Miller will not approve warranty claims.
If there is a tearing or wear issue with arm pads, seats, or backs, Herman Miller needs a picture to approve warranty claims. We cannot proceed without one.
Once Herman Miller approves the warranty claim, we will send you a box to package the chair. We will then arrange for FedEx to pick it up. All costs are paid by Herman Miller if the chair is under warranty.
We provide repair service for out of warranty chairs; however, costs are billed at an hourly rate. Please email for more information.
Task Chairs: (12 year warranty after Jan 25 1999)
- Aeron
- Ambi
- Caper
- Celle
- Ergon
- Equa
- Mirra
- Reaction
Others Herman Miller Chairs:
- Eames Aluminum Group Chairs: 12 year warranty after Jan 25 1999
- Eames Lounge Chair and Ottoman : 3 year warranty
- Eames Molded Plywood Dining Chair : 1 year warranty
- Eames Molded Plywood Lounge Chair : 1 year warranty
We provide repair service for out of warranty chairs; however, costs are billed at an hourly rate. Please email for more information.
Send a request for repair |
